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Customer Care with Czech and German

Hlavní město Praha Plný úvazek

Náplň práce

Are you seeking a full time job which consists of customer care of German-speaking clients?

Day to day responsibilities may include, but are not limited to:

- Help customers process their orders and answer questions related to their orders (by phone and email)
- Communicate with customers via live chat
- Receive telephone queries
- Update customer records in our internal system
- Monitor customer feedback to improve the internal processes

Požadavky

What do we expect?
- Fluency in German (C1) and Czech (B2+)
- Excellent communication skills
- People-orientation
- Attention to detail
- Eagerness to learn

Místo pracoviště

Praha

Informace o pozici

  • Hlavní město Praha
  • Obor: Výroba, průmysl a energetika
  • Plat: Od 45000 CZK do 45000 CZK
  • Typ pracovního poměru: Plný úvazek