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Hlavní město Praha Plný úvazek

Náplň práce

Do you have experience in Business-to-Business customer service?

Do you want to work in a multinational corporate environment?

As the Sales Support Representative you will be a part of the European Chemicals Sales Organization and you will provide support to the Sales department.

Your key responsibilities will be:

- Identify and answer customer needs, priorities and complaints in terms of service and product offerings. Some accounts are owned by you.
- Take escalation calls from customers or from Customer Services / Supply Chain
- Monitor customer orders inflow
- Handle product availability issues and help defining priorities in allocating product available
- Help Sales in price calculation and contract development
- Handle price communications to regional multi-national customers
- Solve pricing and invoicing issues
- Provide ad-hoc support to the Sales Representatives


- Bachelor degree in a relevant field
- Proficiency in English (written and oral, C1 level)
- Previous B2B customer service work experience
- Good communication skills
- Ability to work under pressure
- Pro-client attitude

Místo pracoviště


Informace o pozici

  • Hlavní město Praha
  • Obor: Obchod a prodej
  • Plat: Od 41000 CZK do 48000 CZK
  • Typ pracovního poměru: Plný úvazek