Do you wish to launch your career in IT?
Do you speak German and English?
Do you want to thrive both professionally and personally?
Then apply right now!
These will be your daily IT support responsibilities:
- Replying to questions: Hardware, software and network related
- Helping users to install their apps
- Identification and documentation of technical issues
- Empathetic approach towards customers and their needs
- Redirecting complex issues to higher positions
- Creation and contribution on manuals
- Goal to achieve the best customer feedback
- Full remote within the Czech Republic is possible
- Advanced level of spoken and written English (B2+/C1) and German (B2+/C1)
- Energetic, dynamic and pro-active approach
- Communication, compassion and social skills are a must
- It is a plus to have a Degree in Computer Sciences or similar
- Network security and anti-virus knowledge is an advantage