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IT Service Desk Analyst with Portuguese and Spanish

Hlavní město Praha Plný úvazek

Náplň práce

Can you speak fluent Spanish, Portuguese and also English?

Are you interested in the IT field?

Would you like to be a part of a successful company based in Prague?

If so, this might be the right job opportunity for you!

As an IT Service Desk Analyst, your daily responsibilities will be:
- Communication via phone and e-mail with customers/colleagues from South American and EU countries
- Providing support to IT incidents and requests (solving, analyzing, evaluating) and informing users about the resolutions
- Forwarding the completed IT requests to the 2nd level of IT support
- Updating data into the database
- Working with IT service Desk tools on a daily basis
- Cooperating with other departments and colleagues

Požadavky

- Min. High School Education
- Strong command of Portuguese (C1) + Spanish (C1) and English (B2)
- Interest in the IT field
- Great communication skills
- Analytical mind
- Previous experience in IT support is nice to have
- Open to learning new things

Místo pracoviště

Praha

Informace o pozici

  • Hlavní město Praha
  • Obor: Informační technologie
  • Plat: Od 40000 CZK do 40000 CZK
  • Typ pracovního poměru: Plný úvazek