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IT podpora s němčinou

Dorset Management s.r.o.
Hlavní město Praha
Plný úvazek 30 000 - 35 000Kč

Náplň práce

Receive incoming calls and emails from customers with technical issues for a wide range of different software and hardware
Prioritise problems, dealing with immediate issues yourself or identifying specialist colleagues that will be able to help
Coordinate with other departments to resolve problems
Maintain regular contact with customers until the problem or question is resolved
Deal with occasional non technical issues as needed