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Service Desk Analyst (German&English)

Hlavní město Praha
Plný úvazek 35 000 CZK

Náplň práce

  • Recommendation of solutions and resolution of problems to minimize the impact of IT changes on business

  • Logging and tracking requests, maintaining history records

  • Understanding computerized data entry systems and uses of these systems to track activities

  • Maintaining composure in critical situation

  • Working closely with other team members and supporting teams in resolving open issues