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CZECH SPEAKING CUSTOMER SUPPORT ROLE IN ATHENS

SpotOn Connections
Zahraničí
Plný úvazek

Náplň práce

CUSTOMER SERVICE AGENT

Responsibilities:

• Identify and assess customer’s need to achieve satisfaction.
• Handle and resolve client’s problems via phone, chatting and emails.
• Provide accurate and valid information by using the right tools.
• Communicate clearly and gently with all consumers.
• Follow communication procedures, guidelines and policies.