We are seeking enthusiastic candidates who speak French or German and English fluently to join the Customer Service department in a growing international company based in Prague.
You would be the main point of contact for an assigned portfolio of clients, and you will support customer's inquiries and provide them with clear and accurate information in a friendly, professional and efficient way.
More specificaly you will:
- Communicate with customers via phone or e-mail
- Perform day-to-day administrative tasks
- Advise customers regarding orders, logistics, etc.
- Collect customer’s feedback
- Solve possible issues
- Advise customer with how-to’s
- Establish and maintain effective working relationship with customers